FAQ

About our Bean Bags

How do I fill my bean bag?

What ages are your bean bags suitable for?

I've had my bean bag for a while and it’s no longer as supportive as it was when it first arrived. What can I do?

Do you have any other styles other than the ones on your site?

Placing Your Order

How do I know my order has been received?

Where are you based and can I collect my order?

I picked the wrong cover, can I exchange it?

When will your special offer be ending?

Do you deliver internationally?

My order won’t process on your site, what can I do?

Delivery & Returns

Do you deliver internationally?

What is your return policy?

How do I return an item?

I have received the wrong item in my order?

Customer Service, Nurseries & Retailer Enquiries

I haven’t received a reply to my query, why is this?

I run a nursery and I want to make a bulk purchase. Will I be able to get a discount?

I'm interested in becoming a stockist, what should I do?